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Wimbledon020 3968 0788

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Covid-19 Statement

Covid-19

Following recent government announcements we want to reassure you that under the new guidelines of Tier 4 we will still be open and providing you with the medical treatments you have commenced and need to continue as part of your personal treatment plans.
We will continue to monitor the situation and should any guidance be supplied that requires any change or undergo any closure we will of course let you know.

Your appointment.
When entering the clinic please ensure you are wearing a face masks at all times and use the sanitiser provided around the clinic. Using the track and trace app please check in using the barcode displayed at reception. You will then be asked to complete a Covid-19 form if you have not attended since March. When your practitioner is ready they will take you through to your treatment room while observing social distancing measures. Further forms may need completely once in the room.

Your treatment
Your practitioner will be wearing a mask, gloves and a visor if required. We kindly ask you to keep your mask on unless your practitioner asks you to remove it for purpose of the treatment.

Glass House Zero transmission approach.

Entering the clinic
When booking your appointment you may be asked a set of screening questions by our reception team.

Waiting area
The waiting area has been clearly marked with signs to maintain social distancing when in the clinic.

Use of toilets
Toilets are only in use for clients who are in clinic for long appointment times. Please speak to one of our team at reception.

PPE
Upon arrival face masks must be worn and hand sanitiser must be used when entering.

Cleaning
In addition to our thorough cleaning rota, we have added extra cleaning throughout the day to ensure yours and our staffs safety.

Attending your appointment
Please attend appointments alone where possible, with exception for parent/guardian.

Staff
Staff will be wearing PPE at all times in and around the clinic.

Reception
The reception area has been fitted with a safety screen. Please refrain from leaning over the screen and maintain social distancing.

Products
Any product purchases can be done in clinic or via email. We offer a click and collect service or we can arrange delivery. Please avoid touching the products in the shelf, ask a member of the team and they will assist you.

We look forward to seeing you all soon.

The Glass house clinic.